Shipping Policy

Last Updated: Sept 2026

At Khriz LLC, we want your order to arrive quickly and without hassle. This page explains how we process and ship orders, the delivery times you can expect, and where we ship. If you have any questions, we're happy to help.

Order Processing

All orders are processed within 0–1 business day, Monday through Saturday. Orders placed before 2:00 PM Central Time on a business day are typically processed the same day. Orders placed after the 2:00 PM cutoff, on Sundays, or on holidays are generally processed on the next available business day.

During peak seasons or promotional periods, processing may take slightly longer. If there is any significant delay with your order, we'll reach out to you directly.

Shipping Rates & Methods

We offer free standard shipping on orders within the United States, with no minimum purchase required. What you see at checkout is what you pay — no hidden shipping fees.

Orders are shipped using appropriate shipping carriers based on the product type, size, weight, and delivery location. Larger items such as riding mowers, zero-turn mowers, portable generators, standby generators, swing sets, and large garden structures may be shipped by freight carrier.

Delivery Times

After your order has been processed, the estimated transit time is 3–7 business days, depending on your delivery location and the shipping carrier.

Based on our standard processing and transit times, the estimated total delivery time is 3–8 business days.

Larger or freight shipments may require additional delivery coordination. In these cases, the freight carrier may contact you directly to schedule a delivery appointment.

Please note that delivery times are estimates and may be affected by carrier delays, severe weather, holidays, or other circumstances outside our control.

Once your order ships, we'll send tracking information to your email address. If your order has not arrived after the estimated delivery period, please contact us at contact@khriz.com with your order number and we'll look into it right away.

Where We Ship

We currently ship only within the United States. We do not ship to international addresses at this time.

Multiple Addresses

We cannot split a single order across multiple shipping addresses. If you need to send items to different locations, please place separate orders and we'll handle each one individually.

Order Tracking

You can track your order using the tracking link in your shipping confirmation email.

Please note that tracking information may take some time to update after your order ships. If you need assistance with tracking your order, contact us at contact@khriz.com with your order number and we'll help you locate your package.

Address Changes

If you need to change your shipping address, email us immediately at contact@khriz.com or call +1 701 587-1459.

If your order has not shipped yet, we'll do our best to update the shipping address. Once an order has shipped, address changes may not be possible and additional carrier charges may apply.

Address changes for freight shipments may be more complex and may involve carrier redirect or additional delivery fees, so please contact us as quickly as possible.

Undeliverable Packages

If your package is returned to us because it is marked as undeliverable, we'll contact you to arrange the appropriate next steps, which may include redelivery or a refund where applicable.

Lost or Stolen Packages

If your tracking shows that your package has been delivered but you cannot find it, first check around your property and with neighbors or building management.

If the package still cannot be located, contact us at contact@khriz.com with your order number and tracking information. We'll work with the shipping carrier to investigate the issue.

Damaged Items

If your item arrives damaged, email us at contact@khriz.com with your order number and clear photos of the damage as soon as possible.

We'll review the issue and work with you to determine the appropriate resolution, which may include a replacement, repair, or refund where applicable.

Wrong Items

If you received the wrong item, we sincerely apologize for the mix-up. Email us at contact@khriz.com with your order number and a description of the item you received.

We'll review the issue and work with you to arrange the appropriate solution.

Returns & Refunds

We accept returns on both defective and non-defective items in accordance with our return policy. For full details, visit our Refund and Returns Policy .

Contact Us

If you have any questions about shipping, delivery, or your order status, don't hesitate to reach out. We're here to help.